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Question

Sim processed as return but charged

  • 9 April 2020
  • 1 reply
  • 12 views

I received confirmation my SIM was being processed as a return as not able to use on phone.  Confirmed via Facebook that no charge would be made, however now received an invoice for £1.46.  How can I get balance cleared?

Many thanks

1 reply

  • iD Mobile Employee
  • 1139 replies
  • April 9, 2020

Hi @Jacqui McLean 

I have sent you a private message with some more information. 

 

Aklima