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SMS error 0 (on ID) sending text when roaming in Portugal

P
New
 Contributor

I'm roaming in Portugal, can't send a SMS text to a UK mobile number. I get "can't send on ID, error 0".

I've unlimited texts allowance, so what's going on?

 

This topic has been closed for replies.

5 replies

P
New
 Contributor
  • Phebmuccv
  • Author
  • New
 Contributor
  • 3 replies
  • October 18, 2023

A handset restart solved it. Wow, I've been in Portugal a week and haven't restarted yet!

So, lesson to learn... Not all network changes take effect without a restart. Switching to airplane mode then back isn't enough?

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8552 replies
  • October 20, 2023

Hi @Phebmuccv 

 

Glad to hear a restart of the device solved it, if something isn’t going right, a handset restart is always a good idea.

 

Tom

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G
Active Contributor
  • Gary c
  • Active Contributor
  • 7 replies
  • July 28, 2024

Why am I getting charged for roaming in Portugal 

G
Active Contributor
  • Gary c
  • Active Contributor
  • 7 replies
  • July 28, 2024

How do I stop getting charged for roaming in portugal 

Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
  • 8552 replies
  • August 5, 2024

Hi @Gary c 

 

You shouldn’t be charged for regular usage of your allowance (up to 30GB) while in Portugal, I’d recommend checking your bill to see what the charges are labeled as, are they labeled as “Rest of world” charges or something similar?

 

Tom

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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