Skip to main content

starting

  • September 12, 2023
  • 3 replies
  • 18 views

  • New
 Contributor
  • 1 reply

Just received my SIM today morning, register it but still no service at all.any help please

This topic has been closed for replies.

3 replies

Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • September 13, 2023

Hi @Pete74,

Welcome to the Community!

It may be worth testing the SIM in a different handset.

If you still have the same issues, please check the coverage in your area via the link below:

https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info

If everything seems ok, please let us know and we can help with sending you a PM to send out a new SIM.

 

Kash


  • Author
  • New
 Contributor
  • 1 reply
  • September 13, 2023

Thanks,it works in my Iphone


Kash M
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • September 15, 2023

Hi @Pete74,

Glad to hear that.

Did you require any further assistance?

It sounds like the SIM is working fine and it may be an issue with the other handset if it doesn’t work in that.

 

Kash