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still being charged

  • April 8, 2024
  • 1 reply
  • 37 views

Whitney Scrivener
Community Member

When I ended my contract in December I used both my pac code and phoned I.D to ensure the contract had been cancelled however this month I have been charged almost £40 

 

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • April 12, 2024

Hi @Whitney Scrivener 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom