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Still not connected.

  • November 28, 2024
  • 1 reply
  • 28 views

Esim doesn't work. Physical sim couldn't be activated by the tech guy at Currys, how am I supposed to get connected?

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1 reply

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  • iD Mobile Employee
  • 1922 replies
  • November 29, 2024

Hello ​@paul Armstrong 

 

Thank you for reaching out to us here on the community. 

 

I am very sorry to hear you are experiencing issues with getting connected. 

Can you please expand on what has been tried so far? Also, what has happened when you have tried to activate the eSIM? Is the handset eSIM compatible?

 

Thanks, 

 

Nat