Hi bought a contract phone through id mobile for my daughters birthday. She is already on a 30 day sim only for the last few months and had her number ported over to that sim from another network at that time. However I have been told I can’t move this number now to her new contract phone. Only way to do this is port to another network and then back again. Surely there has to be an easier way to swap over number and cancel old 30 day sim. Tesco mobile has a SWAP 23424 on their plans. Doesn’t is mobile do this if this does what I want? Currys / carphone warehouse had previously told me I should be able to swap. Can any advise for sure please
Solved
Swap number from another id mobile Sim
Best answer by WelshPaul
What you have been told is correct
This topic has been closed for replies.
+24What you have been told is correct
Thanks Paul I would think this would put most people off staying loyal 😏
+24Hi
Welcome to the Community!
We are unable to port iD Mobile numbers from one account to another.
If you wish to keep your number I would advise upgrading instead.
Kash
+24New contracts are subject to a credit check whereas upgrades don’t involve credit checks.
We do have upgrade exclusives but on some occasions new deals may be better to attract new customers.
You can look at processing a triangle port if you wish to move your iD Mobile number from one account to another.
Kash
WTH… Cancelling my new contract. Can be bothered with having to start again with a new number. Shocking
+25
If you don’t wish to start with a new number, we’d recommend against buying a new line if you’re already with iD Mobile.
If you’re already with iD Mobile and wish to retain that number, we’d recommend looking into upgrades.
Tom
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