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Swapping from contract to ESIM

  • August 6, 2024
  • 1 reply
  • 35 views
S
Community Member

Hi,

2nd question of the day! 😀

Having come to the end of my 24 month contract I opted for a SIM/ESIM only deal that is now activated and seems to be working fine. Do I now need to stop my old contract or will EMobile do that for me? I obviously do not want both contracts to be active/paid for at the same time!

Thanks,

 

Chris. 

This topic has been closed for replies.

1 reply

Tyler
iD Mobile Employee
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  • Tyler
  • iD Mobile Employee
  • 4183 replies
  • August 12, 2024

Hey there @stokie69, welcome to Community!

 

If you upgraded with us, your old contract will end automatically. Did you perform an upgrade?

 

Thanks,

Tyler

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