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Question

swapping from sim only to contract


I’m currently using a sim only contract and want to purchase a new phone with a different contract but still with ID. How do I make sure I keep my original number. It won’t let me use a PAC code on the car phone warehouse site as it recognises it from the same provider. The deal is not available directly from ID

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12349 replies
  • August 19, 2023

You could port the number you want to keep to a non-iD PAYG SIM, then port the number you wanted to keep back to the new iD contract purchased via Carphone Warehouse.

A bit of a faff and not very immediate, but gets around the problem of not being able to transfer a number from one iD account to another iD account.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • August 21, 2023

Hi @Paul1971,

Welcome to the Community!

If you still require assistance or information, please let us know.

 

Kash