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Question

swapping from sim only to contract

P
Community Member

I’m currently using a sim only contract and want to purchase a new phone with a different contract but still with ID. How do I make sure I keep my original number. It won’t let me use a PAC code on the car phone warehouse site as it recognises it from the same provider. The deal is not available directly from ID

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2 replies

andewhite
Platinum 
Contributor
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  • andewhite
  • Platinum 
Contributor
  • 12535 replies
  • August 19, 2023

You could port the number you want to keep to a non-iD PAYG SIM, then port the number you wanted to keep back to the new iD contract purchased via Carphone Warehouse.

A bit of a faff and not very immediate, but gets around the problem of not being able to transfer a number from one iD account to another iD account.

 

Forum member (non-iD).
Kash M
iD Mobile Employee
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  • Kash M
  • iD Mobile Employee
  • 8256 replies
  • August 21, 2023

Hi @Paul1971,

Welcome to the Community!

If you still require assistance or information, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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