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switch over


I should have switched over I have sent you my pac code  you have taken your first payment but my old phone number is not working when will you be porting my number over 

Best answer by Tyler

Hey there @smallinder-ball, we’re very glad to hear you’re all sorted.

 

Please note, on Community, we don’t reply instantaneously, and our responses time will vary depending on the demand/volume here. Our apologies for the wait.

 

If you’d like a more instant reply, please contact us in the future via our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Kind regards,

Tyler

 

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4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12380 replies
  • April 19, 2024

What date was scheduled for your switch to iD Mobile, @smallinder-ball


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • April 23, 2024

Hi @smallinder-ball,

Please let us know if you still require assistance with this and we can help you out.

 

Kash


All sorted now but was really slow service 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4228 replies
  • Answer
  • April 29, 2024

Hey there @smallinder-ball, we’re very glad to hear you’re all sorted.

 

Please note, on Community, we don’t reply instantaneously, and our responses time will vary depending on the demand/volume here. Our apologies for the wait.

 

If you’d like a more instant reply, please contact us in the future via our live-chat:

 

https://www.idmobile.co.uk/live-chat

 

Kind regards,

Tyler