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switching date confirmation

  • August 30, 2024
  • 1 reply
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Rich Wright
Community Member

I ordered an eSIM online and got a new number but also submitted my PAC to bring my number. On the order form it says switch date 28th Aug, but I am sure I asked for the 30th Aug. How can I check this is happening today please? 

Best answer by andewhite

Try iD customer service online at https://idmobile.co.uk/live-chat@Rich Wright

The advisers work until 8pm on weekdays (6pm at weekends) - their chatbot works 24/7!

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andewhite
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  • August 30, 2024

Try iD customer service online at https://idmobile.co.uk/live-chat@Rich Wright

The advisers work until 8pm on weekdays (6pm at weekends) - their chatbot works 24/7!