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Switching date: No porting date selected

  • September 10, 2023
  • 2 replies
  • 97 views

Olivier Catel
Community Member

Good afternoon!

When I registered for ID Mobile I asked for a switch and selected a date, but in my welcome email it says "Switching date: No porting date selected". I've tried to make the switch on the website but it says there's an error. How can I check that the porting will actually take place? Thank you. OC

Best answer by andewhite

You’ll probably need to use the online iD Live Chat service to get assistance with this @Olivier Catel.

The agents work until 8pm on weekdays.

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2 replies

andewhite
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Contributor
  • 12344 replies
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  • September 11, 2023

You’ll probably need to use the online iD Live Chat service to get assistance with this @Olivier Catel.

The agents work until 8pm on weekdays.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 13, 2023

Hi @Olivier Catel,

Welcome to the Community!

Just checking if you got some assistance with this.

If you still require assistance, please let us know and we can help.

 

Kash