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Question

switching mobile number with pac help

  • January 17, 2025
  • 1 reply
  • 17 views
L
Community Member

I have got a new contract and an ESIM and I am looking to complete the switch with the PAC code. However, it says I need my IDmobile number but this isn’t on my welcome pack. Does anyone know how I can get this info? 

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    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7891 replies
    • January 18, 2025

    Hi ​@Lozzcanning 

     

    The iD Mobile number and transaction number should be in a “Welcome to iD” email, do you have this?

     

    Tom

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