Hi i bought a phone last week I gave the pac code to transfer my old number to this phone but it hasn’t work every time I phone someone it comes up with my new number not my old one
switching my old number to my new phone
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+26Forum members can’t look at your iD account
Sounds like something could have gone wrong with your number transfer to iD Mobile.
Sometimes doing a NETWORK RESET on your handset fixes issues like this - the handset user guide should explain the procedure for doing this.
Otherwise, speak to iD support using their online live chat service.
The agents work unitl 8pm on weekdays.
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