Skip to main content
Solved

switching while i am on roaming

  • December 12, 2023
  • 3 replies
  • 588 views

mendhekar
New
 Contributor

Hi,

I am planning to buy a new immobile contract and want to switch to my old number to IDmobile. However the switching date is shown as the day when I would have travelled outside the UK.

I will activate my sim while in the uk but  when the switching happens, I will be outside UK.

Can I still use the id mobile on roaming in this scenario or I need to be in the uk when switching happens?

 

Best answer by Nikhil P

Hey @mendhekar

Good question. The switch will still take place while you’re abroad, so no need to worry. I’d recommend restarting your phone when your switch is processed. Also, depending on what phone you have you may need to update the phone number on your phone once the switch is complete. 

Hope you have an amazing trip. 

Thanks,

Nikhil

View original
This topic has been closed for replies.

3 replies

Nikhil P
iD Mobile Employee
  • iD Mobile Employee
  • 261 replies
  • Answer
  • December 12, 2023

Hey @mendhekar

Good question. The switch will still take place while you’re abroad, so no need to worry. I’d recommend restarting your phone when your switch is processed. Also, depending on what phone you have you may need to update the phone number on your phone once the switch is complete. 

Hope you have an amazing trip. 

Thanks,

Nikhil


mendhekar
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • December 12, 2023

Also, do I need to set any profiles once switch is done while roaming. I will be buying iPhone 15 pro.


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8193 replies
  • December 13, 2023

Hi @mendhekar,

Welcome to the Community!

You can check your APN settings and ensure they are correct.

If you have any issues a network reset is usually an easy fix.

However we are always here to help you with any issues you have.

 

Kash