I have tried to get my number moved from my previous contract with EE but the iD system is not accepting the information I input.
Please can someone from iD contact me to get this resolved? Otherwise I will have to cancel my iD contract.
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+25Hi
Does the transaction number you’re using on the port form begin with a 4?
If not, the correct one can be found in your “Welcome to iD” email.
If you don’t have this, please let us know.
Tom
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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