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Texting a mobile number in the USA

  • October 21, 2018
  • 5 replies
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D
Community Member
I want to send a text from the UK, where I am, to a mobile number in the USA. The mobile number I have for my brother in the USA is a 13 digit number starting 001. But when I try to send such a text IDMobile does not send it. Why is this? Or should the first few digits of the number I am trying to send a text to be other than 001?

Best answer by Gregor

Hey @Daves 

 

Yes, iD Mobile would charge you for international usage as on the table shown below

 

 

Bare in mind that your "International" feature would need to be turned on before you can use it. You can manage it in your iD Mobile App under "Services" tab. 

Below is screenshot of how it looks like to help you find it.

 

Kind Regards

Gregor

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    5 replies

    Mohammed
    iD Mobile Employee
    • Mohammed
    • iD Mobile Employee
    • 7962 replies
    • October 22, 2018
    Hello @dulgil,

    I hope that I'm able to help with this.

    So for a UK number, we have 11 digit numbers.

    For calling UK numbers from abroad, we'd apply the UK Dial code +44.

    So this would be for example +441234567890 where the +44 replaces the 0 at the beginning of the number.

    For USA numbers, you just need to ad +1 before the number.

    Can you try adding +1 before the number and then sending the text again?

    If the number was 555 123 4567 you'd text +1 555 123 4567

    (forgive me if I got the mobile number format wrong here).

    Mohammed
    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daves
    Active Contributor
    • Daves
    • Active Contributor
    • 21 replies
    • February 7, 2020

    Do ID charge when you make such texts to America?

    Gregor
    Helpful
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    • Gregor
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    • 1061 replies
    • Answer
    • February 7, 2020

    Hey @Daves 

     

    Yes, iD Mobile would charge you for international usage as on the table shown below

     

     

    Bare in mind that your "International" feature would need to be turned on before you can use it. You can manage it in your iD Mobile App under "Services" tab. 

    Below is screenshot of how it looks like to help you find it.

     

    Kind Regards

    Gregor

    I am not iD Mobile employee but I am here to help anyone as best as I can.
    Daves
    1 person likes this
    • Daves
      Daves
    Daves
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    • Daves
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    • 21 replies
    • February 7, 2020

    Thanks not the answer I was looking for I wanted it to be free!!

    Mohammed
    iD Mobile Employee
    • Mohammed
    • iD Mobile Employee
    • 7962 replies
    • February 8, 2020
    Daves wrote:

    Thanks not the answer I was looking for I wanted it to be free!!

     

    Hello @Daves,

     

    Sorry to hear that. Whilst it may not be the answer you were hoping for, it is the correct answer, as we do not provide free texts to USA.

     

    Mohammed

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daves
    1 person likes this
    • Daves
      Daves
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