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Texts and calls

  • March 27, 2024
  • 1 reply
  • 13 views

Abby Burgess
Community Member

My plan is for unlimited texts and minutes, but it is now saying i’ve used all my allowance. How is this possible?

Best answer by Kash

Hi @Abby Burgess,

Welcome to the Community!

Please can you confirm that it is a UK mobile number or landline that you are trying to call?

Is it just one specific number that you are having issues with?

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • March 30, 2024

Hi @Abby Burgess,

Welcome to the Community!

Please can you confirm that it is a UK mobile number or landline that you are trying to call?

Is it just one specific number that you are having issues with?

 

Kash