I don’t have any transaction numbers. And nothing beginning with a 4. I have my PAC code.
Just joined ID but desperate to change back to old number.
Any ideas please.
Solved
transaction number
Best answer by Tom B
Glad to hear
Please let us or the live chat team know if you need anything else.
Tom
This topic has been closed for replies.
+10Contact iD via CHAT page.
Thank you.
Feel really stupid!
Tried everything except that.
Sorted in 5 mins. 😊
+25
Glad to hear
Please let us or the live chat team know if you need anything else.
Tom
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Perfect answer.
Just waiting for the number to port.
Why didn’t I think to use live chat?
thank you.
I also do not have transaction number and the live chat is not working. Is there any other way to get this number?
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
I have purchased a phone through mobiles.co.uk with id mobile and I have a PAC code so I can keep my existing number but no transaction number anywhere. I have a 9 digit order number but its not working. Please can you help as its very frustrating.
+26RuthHardaker wrote:
I have purchased a phone through mobiles.co.uk with id mobile and I have a PAC code so I can keep my existing number but no transaction number anywhere. I have a 9 digit order number but its not working. Please can you help as its very frustrating.
Submit your PAC by contacting iD using their online Live Chat,
The agents work until 8pm on weekdays.
+25
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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