Question
Transaction screen keeps refreshing and i get charged each time
Hi there, I’m trying to purchase an iPhone XR and am up to the payment page where ID takes 0.01 away for the transaction to process, however, this page has refreshed 3 times on my iPad and charged me the 0.01 as well as my phone when I tried on there for a total of 4 times. I’m not bothered about being charged, it’s pennies. Why am I unable to go ahead with the transaction, there’s no error message for me to view so unsure what’s happening
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