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Question

transfer


Why won't my pac code work 

I have been told I'm inputting wrong information when I know I'm not

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • August 28, 2023

Hi @Celtic67 

 

Have you submitted your PAC number to us already at checkout/purchase?

 

Does your transaction number begin with a 4?

 

Tom


  • Author
  • Community Member
  • 0 replies
  • August 28, 2023

Still not resolved  and to be honest I regret purchasing with IDMOBILE.

Customer service is non existent and hopeless


Tom
iD Mobile Employee
Forum|alt.badge.img+25
  • iD Mobile Employee
  • 8408 replies
  • August 28, 2023

Hi @Celtic67 

 

Have you read the response above to your question?

 

Please let us know the answers to those, we’ll get in touch here should we need to take a look.

 

Tom