I have my new ID SIM installed and activated, I have my PAC code and I want to transfer my old number across. When I follow the instructions and click the link to enter the PAC code I get an error message "The requested URL was rejected.Please consult with your administrator". What does this mean and how can I keep my number if I can't transfer it? All advice gratefully received!
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trouble entering pac code
Best answer by Liz Scambler
Thanks please can you tell me whereabouts? Do I just start a chat?
This topic has been closed for replies.
+24Hi
Welcome to the Community!
Just checking if you still require assistance with this?
If you still require assistance, please let us know and we can assist you furhter.
Kash
+24Hi there
Are you using a transaction code that begins with 4 please?
If still having issues, please contact our live-chat:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
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