I have been trying to get a PAC code and have not been getting a response to by text. When I tried to get one through my account it said ‘something went wrong’. I only got an automated response from Live Chat. How do I get a PAC code!? ID are legally required to provide it
Question
Trouble getting PAC code
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+26Indeed they are
Unfortunately, sometimes iD systems aren’t as reliable as they should be.
Have you tried asking for your PAC by online Live Chat, or by sending iD a private message using Facebook Messenger or X (Twitter) DM
The customer service team work until 8pm on weekdays (6pm at weekends).
+24Hi
Welcome to the Community!
Sorry to hear about the issues you have had with getting a PAC code.
If you haven’t managed to contact via the channels that
Kash
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