trying to switch to id using a pac code but it says something went wrong everytime and live chat doesnt help. was just wondering if someone could help me

Hi @hsp1,

Welcome to the Community!

I hope that your issue is resolved.

If you require assistance with your port, please let us know.

Kash

I am new to ID mobile and I am having the same problem with my pac code. But great idea. Will try use live customer service. 

Hi @Johnny D,

Just checking if your issue is resolved or if you still require assistance?

If you still need help please let us know and we can PM you.

Kash

Seems I am not the only 1 who is trying to submit pac code only to get the error message that other people have got. I have checked and quadruple checked and I am submitting the correct information. Very frustrating

Hey there @Meemzes, are you using a transaction code beginning with 4 please?

If still having issues, please contact our live-chat ASAP:

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler

I have the same issue and cannot speak to anyone on live chat. Please someone help

I want to register new sims 

Hi @Andy Dias,

Welcome to the Community!

What issues are you experiencing?

@Graciecourt you can type chat to an agent when prompted, from here it should give the option to select Customer Services.

Kash

the URL iD mobile has on their own site (https://switching.idmobile.co.uk/) is wrong

when submitting the form from there, the request encounters a network error:
the request goes to https://www.porting.idmobile.co.uk/ and is blocked by CORS config

if you just use the form at https://www.porting.idmobile.co.uk/ instead, it should work ..