Uber App OTP text not being received

How was this resolved, I’m having same issue?

Hi @dgilbert2 

Did you try all the steps mentioned by Mohammed on the post above?

Will

Yes, all steps checked.

Hi @dgilbert2,

Thanks for trying that. We’ll arrange for our Support Team to PM you now in regards to this issue.

Ryan

Thanks @Will , I have just responded to the PM.

Excellent, 

We’ll get back to that soon @dgilbert2.

Will

I have this same issue, I've tried the steps above, but no joy. Could.somekne help me please?

Sorry to hear that @Lisacla79, though sure thing we’ll help you here.

We’ve sent you a private message to assist from our side.

Simply click on your profile icon in the top right, then go to your private messages.

Hi, I don't seem to have received a private message from you. Thanks

hi @Lisacla79,

That would be because we didn’t send one for some reason. Just sent you one now though.

Sorry about that.

Will

Is there a resolution for this?

Hi @Leverz 

Are you having issues receiving the activation code to your phone? Did you try all the steps mentioned by Mohammed in the post above?

-Mohsin

@Mohsin, yes, or else I would not of posted.

Sorry for not responding to your reply here sooner @Leverz 

Just in case you’re still facing trouble with OTP’s we’ve sent you a private message so that we can have this looked at for you.

Simply click on your profile icon in the top right, then go to your private messages.
 

Hi, I have the same problem. have followed all of you’re previous advice posts regarding not recieved OTP messages. All my normal texts and calls work fine, I just can’t recieve OTP.

i have logged in and out of I message, face time etc. i turned my phone off for 10 hours, nothing works.

any help much appreciated :)

it has to be a technical issue that needs sorting on you’re end

@Lj2022,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Kash