Ever since joining ID I have been unable to access my account. I just get the ‘opps something went wrong please try again’ message over and over. I’ve tried different browsers and resetting the password but still I’ve never been able to log in even once.
Solved
unable to access account
Best answer by Kash
Are you getting the same error message?
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
This topic has been closed for replies.
+24Hi
Welcome to the Community!
We are aware of issues with the website and app which have since been resolved.
Please can you try again and let us know how you get on?
Kash
I’ve just tried again with the exact same result. It tells me registration success, then add number, name and date of birth - then ‘opps something went wrong please try again’
1 person likes this
+24Hey there
Thank you for your continued patience on this.
Please also try via this link:
https://my.idmobile.co.uk/login
Kind regards,
Tyler
It still doesn’t work, when ever or however I try.
Since joining this joke of a network I have been unable to access my account even once.
+24Are you getting the same error message?
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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