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Question

unable to make and receive calls

  • July 14, 2023
  • 1 reply
  • 46 views

  • Active Contributor
  • 7 replies

New phone and sim today. Got confirmation message that number had ported from Vodafone but can’t make or receive calls yet? There is signal shown and Wi-Fi calling is also enabled ? Phone is iPhone 14 pro

 

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • July 18, 2023

Hi @iHop,

Welcome to the Community!

It can take until 10pm on the port date for the port to complete.

It’s always worth restarting the handset and resetting your network settings.

You’ll also need to update the number via your iMessage, Facetime and phone settings.

If you are still having issues, please let us know and we can investigate further.

 

Kash