I am trying to register with ID mobile and also to register the app on my phone. I’ve received several emails telling me to reset PIN etc. I cannot register as it askes for a 8 digit reference number that should be sent to me. Is this sent to my new phone number or my old one? This is unhelpful as I have not received my SIM after a week. I also cannot even find where to get help via chat as it asks for the same 8 digit reference number. If I can’t even ask anybody at ID for an answer I may have to cancel and go elsewhere.
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