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Question

Unlimited Data fair usage


NiamhPower
Community Member

Hi - I’ve read conflicting information on here as to what the actual fair usage policy is. 

 

When I first signed up I was under the impression there was no fair usage policy on unlimited data abroad (one of the selling points) - however I can’t work out from the fair usage page if the amount by the price you pay applies to me? 

 

Thanks

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6 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12349 replies
  • June 21, 2023

iD Mobile don’t offer unlimited roaming data with any iD plan @NiamhPower

The unlimited data allowance in any iD plan is only available in the UK.

Work out your own roaming mobile data allowance online at: 
https://www.idmobile.co.uk/help-and-advice/eu-roaming/fair-usage-policy.

 

 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • June 23, 2023

Hi @NiamhPower 

 

All iD Mobile plans have a fair usage policy on them, I’d recommend the above link from @andewhite for all the information on this.

 

Assuming you’ve signed up before 21/06/23, your allowance abroad is dependent on how much your plan costs.

 

Tom


Stu G
Active Contributor
  • Active Contributor
  • 9 replies
  • September 2, 2023

So for me, with a £7 a month plan, I’m much better off upgrading as I will then be able to use up to 30gb per month? 
 

I currently get 12gb but would only be able to use about 5gb based on my plan cost. 
 

upgrade it is then! 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 4, 2023

Hi @Stu G,

If you wish to use more allowances then you can look at an upgrade.

Please let us know if you require further assistance.

 

Kash


Stu G
Active Contributor
  • Active Contributor
  • 9 replies
  • September 4, 2023

Thanks Kash but I’ve now upgraded so get more than enough data now.

cheers

 

stu


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • September 5, 2023

Hi @Stu G 

 

Glad to hear that’s sorted.

 

Tom