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Question

unresolved issue


Raed Yas
Community Member

Hi, I had a chat last week with one of your agents and told someone will call me to resolve it, but noone called

 

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2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12344 replies
  • October 13, 2023

You’re unlikely to get a call from iD unless you’ve filed a complaint @Raed Yas

They’d not phone you back in any other circumstances, whatever the chat agents might say.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 17, 2023

Hi @Raed Yas,
 

Welcome to the Community!

Just checking if you managed to contact somebody or if you have received call?

If you would like an update, please get back to us here and we can PM you.

 

Kash