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Question

Unwanted cold calls


I am regularly receiving cold calls from numbers
Removed Number
Removed Number
Removed Number
i want them blocked!
my phone..Removed Personal Number
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8 replies

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • July 18, 2018
Hello @14cottage,

We've removed any personal and non personal numbers from your public post.

Unfortunately, it's not possible for a network to block cold calls.

You can try blocking the numbers in your handset call settings.
We'd recommend ensuring to double check where you enter your mobile number when registering for websites/accounts etc.

Mohammed

  • New
 Contributor
  • 4 replies
  • August 28, 2019
I have blocked these numbers on my phone but they still keep coming

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • August 29, 2019
Hello @Den1416,

There's not much the network can do to block these numbers, but are you receiving calls from the same number despite it being blocked? Or are they using a different number and getting through?

Mohammed

  • Active Contributor
  • 16 replies
  • September 7, 2019
It’s not much you can do for cold calls, I get them sometimes. You can block the numbers from your phone.

Emily j96
Community Member
  • Community Member
  • 0 replies
  • May 15, 2020

I keep recieving calls that ring for 6 seconds and then hang up they are all from Tunisia, I've blocked the numbers every time they ring but I keep getting them 


Nikhil P
iD Mobile Employee
  • iD Mobile Employee
  • 261 replies
  • May 15, 2020

Hi @Emily j96

Welcome to the iD Community. 

And sorry to hear about the nuisance calls you’re getting. 

We’ve got an article here that may help you on How to stop nuisance calls and text. Unfortunately, it’s difficult to stop them all, but hopefully some of the guidance may help.

Thanks,

Nikhil


Emily j96
Community Member
  • Community Member
  • 0 replies
  • May 22, 2020

Hi I've already done all those things I'm getting calls 12 times a day and nothing it working it's very distressing


Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • May 25, 2020

Hello @Emily j96,

We offer a number change for a one-off cost of £25.00 (Free if you have a Crime Reference Number).

 

Mohammed