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  • 6 November 2020
  • 1 reply
  • 18 views

Amyebelcher
Community Member

Hello

Im trying to log on to my account but I have forgot the login when I got to forgot password the only option is to send a code to my phone which I don't have we haven't used the sim card to recieve tx

How else other than speaking to someone on the phone 

 

Thank you 

 

 

Best answer by Ryan

Hi @Amyebelcher,

You can obtain the code by speaking to our Live Chat Team here. When on the chat with them, you can request a code yourself and then the team can give this to you in real-time.

Ryan

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1 reply

Ryan
iD Mobile Employee
  • iD Mobile Employee
  • 4570 replies
  • Answer
  • November 9, 2020

Hi @Amyebelcher,

You can obtain the code by speaking to our Live Chat Team here. When on the chat with them, you can request a code yourself and then the team can give this to you in real-time.

Ryan