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upgrade

  • November 22, 2023
  • 4 replies
  • 127 views

Sam Bate
Community Member

I’m looking to try upgrade but everytime I try on the app it gets cancelled 

Best answer by andewhite

Have you tried calling the iD telephone sales team, to discuss your upgrade options @Sam Bate

Contact them on 020 7139 1397, during normal office hours.

 

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4 replies

andewhite
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  • Answer
  • November 22, 2023

Have you tried calling the iD telephone sales team, to discuss your upgrade options @Sam Bate

Contact them on 020 7139 1397, during normal office hours.

 


Guljar Ahmed
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 Contributor
  • New
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  • 1 reply
  • November 29, 2023

My contact run out on 5 feb 24, when open my upgrade option 


andewhite
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  • November 29, 2023
Guljar Ahmed wrote:

My contact run out on 5 feb 24, when open my upgrade option 

If it’s a 24-month handset contract, you can upgrade once you’re within the last 60-days of the contract minimum term @Guljar Ahmed.

Otherwise, you’ll have to wait until the minimum term ends, before you can upgrade.


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 3, 2023

Hi @Guljar Ahmed,

It looks like @andewhite has answered your query.

If you require further assistance, please get back to us.

 

Kash