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Sharon Stoner
Community Member

I was due and upgrade but you online app doesn’t allow this? 

    This topic has been closed for replies.

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12407 replies
    • April 29, 2024

    No need to rely on the iD app or your “My iD Account” online - discuss your upgrade options with iD by calling 020 7139 1397, @Sharon Stoner. 

     

     

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8408 replies
    • May 2, 2024

    Hi @Sharon Stoner 

     

    As long as you’re due an upgrade, the app should present upgrade options to you, in any case you can also call the sales team as suggested above by @andewhite.

     

    Tom

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