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upgrade question

zorander7
New
 Contributor

after my 6 months sim only i can upgrade

 

if i upgrade is the old sim only deal cancelled so u only pay for 1 contract

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    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12454 replies
    • March 10, 2022

    Hello @zorander7, 

    1. Yes, after 6 months you’re able to change or upgrade a SIM only plan.
      Sign-in to your iD My Account online - the upgrade and change options are found in:
      My account > My Plan.
    2. If you chose to change or upgrade, your contract is revised to reflect your choice - you only pay for 1 contract.

    If you decide to UPGRADE, make sure you are upgrading and not starting a new contract!

    Anyway, good luck.

     

    Forum member (non-iD).
    zorander7
    1 person likes this
    • zorander7
      zorander7
    Rory C
    iD Mobile Employee
    • Rory C
    • iD Mobile Employee
    • 1684 replies
    • March 23, 2022

    Hi @zorander7, yes, the information given by @andewhite is correct and applies to handset plans, too. Best thing to do would be to check the Upgrades section of the iD Mobile app; all of your options and relevant information will be shown there.

     

    Thank you,

    Rory

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