Hi All,
Upgraded my contract yesterday and my sim stopped working around lunch time today, received the new phone shortly after and swapped the sim over and still not working.
Any ideas?
Question
Upgraded yesterday and Sim stopped working, help?
This topic has been closed for replies.
+24Hi
Welcome to the Community!
When you upgrade to a SIM only we may sometimes send out a new SIM card.
If you upgraded and the upgrade SIM isn’t working it sounds like you may need a replacement SIM.
You can either collect one from Curry’s or we can get one sent out.
Kash
please can you send a new sim as soon as possible as i can’t use my phone. i will also need refunding for the days i can’t use my phone.
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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