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Using my phone abroad

  • September 1, 2023
  • 2 replies
  • 738 views

Jenna C
Community Member

Is there any option of paying a cost upfront and adding this on my account for using calls texts and data when I go on holiday to Mexico, as it's not included in the bands? 

Best answer by andewhite

This option is not available with an iD plan @Jenna C

Using your phone and iD SIM while roaming in Mexico, will mean iD charge for any out-of-plan use, but only if the bill cap for your iD account isn’t £0. 

I’d suggest buying a local SIM in Mexico at the airport, or if your handset supports an eSIM buy one to use in Mexico before travelling.

Roaming in Mexico is charged as follows:- 

 

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andewhite
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  • September 1, 2023

This option is not available with an iD plan @Jenna C

Using your phone and iD SIM while roaming in Mexico, will mean iD charge for any out-of-plan use, but only if the bill cap for your iD account isn’t £0. 

I’d suggest buying a local SIM in Mexico at the airport, or if your handset supports an eSIM buy one to use in Mexico before travelling.

Roaming in Mexico is charged as follows:- 

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • September 4, 2023

Hi @Jenna C,

Welcome to the Community!

I hope that @andewhite has answered your query.

If you require further assistance or information, please let us know.

 

Kash