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Best answer by andewhite

Other forum members have noticed this problem as well @Teacher.

@PaulnMandy and @Alcapone786 have mentioned this issue with the iD app.

I think the workaround is to login to your iD account from https://my.idmobile.co.uk.

 

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5 replies

  • Author
  • Community Member
  • 0 replies
  • August 10, 2023

I cannot open my bills in the app. 

Following the instructions on the message doesn't help as there's no 'storage' option. 


  • Author
  • Community Member
  • 0 replies
  • August 10, 2023

I'm using a Google Pixel 6 Pro. If that's any help to anyone out there who may be able to help with my question. 


andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • Answer
  • August 10, 2023

Other forum members have noticed this problem as well @Teacher.

@PaulnMandy and @Alcapone786 have mentioned this issue with the iD app.

I think the workaround is to login to your iD account from https://my.idmobile.co.uk.

 


  • Author
  • Community Member
  • 0 replies
  • August 10, 2023

Thanks. I'll give that a try. 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • August 13, 2023

Hi @Teacher,

Welcome to the Community!

Please let us know how you get on and we would be happy to help.

 

Kash