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visual voicemail

  • February 20, 2024
  • 8 replies
  • 5399 views
Scott McGregor
Community Member

How do I set up visual voicemail on an ID mobile account for an iPhone?

 

I have called twice and can never get through to someone. There’s also no option on the automated menu when you call the customer service number. 

Best answer by WelshPaul

The UK networks that offer visual voicemail are:

EE, O2, Vodafone, Voxi, Sky

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    8 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
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    • 12550 replies
    • February 20, 2024

    Alas @Scott McGregor, you can’t because iD don’t have a visual voicemail service.

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8584 replies
    • February 21, 2024

    Hi @Scott McGregor 

     

    Unfortunately as @andewhite suggests we don’t support visual voicemail, sorry.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
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    • WelshPaul
    • Platinum 
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    • 3129 replies
    • Answer
    • February 27, 2024

    The UK networks that offer visual voicemail are:

    EE, O2, Vodafone, Voxi, Sky

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    andewhite
    1 person likes this
    • andewhite
      andewhite
    W
    Active Contributor
    • westyson
    • Active Contributor
    • 5 replies
    • April 18, 2024

    I thought something was wrong in my switchover to id Mobile, but I see that you actually don’t do visual voicemail. Who in this day and age doesn’t do this. Have to say, having switched over, I’ll be leaving as soon as my contract is over. The service cuts out on top of this, and is slower than it should be. Price is great but more a few quid more, I’d rather have a decent service.

    W
    1 person likes this
    • W
      Wendy Johnson
    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8256 replies
    • April 22, 2024

    Hi @westyson,

    Please let us know more about the issues you are having with coverage so that we can check it out.

    Is the issue location specific? Have you taken a look at the network status checker?

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    D
    New
 Contributor
    • Dancaw
    • New
 Contributor
    • 1 reply
    • December 9, 2024

    Hi 

     

    I know this thread was created 9 months ago, and im sure things has changed.

     

    How do you activate Live Voicemail? Ive just changed network from o2!!  
     

    i know its supported as my sister is on ID and My colleague is on ID and they Both have Live Voice ? Ive seen in actual with my eyes?  

    W
    Active Contributor
    • westyson
    • Active Contributor
    • 5 replies
    • December 9, 2024

    I have given up with ID, and gone back to O2. better service

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8256 replies
    • December 10, 2024

    Hi ​@Dancaw,

    Welcome to the Community!

    We don’t officially support or offer visual voicemail I’m afraid, so that’ll be why it isn’t working.

    It seems that visual voicemail is working on some handsets and not others but we don’t support or guarantee the feature at the moment.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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