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Question

want to end my contract

  • 31 March 2021
  • 1 reply
  • 7 views

Charsmith04
Community Member

I want to end my contract As I now have a new phone. So I go to do it on the app but it tells me to contact customer services but the only people I speak to are robots, your customer service is appalling. Can someone help me end my contract please

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1 reply

Mohsin
iD Mobile Employee
  • iD Mobile Employee
  • 2173 replies
  • March 31, 2021

Hi @Charsmith04 

Our Live Chat | iD Mobile Network Team here is the best place to request a cancellation. We’re also contactable via Facebook and Twitter if you use those platforms.

If you have trouble using those services then please let us know here and we’ll offer further support.

-Mohsin