I have tried switching for a few times already, and even changed my LASTNAME to all capital letters and I keep getting the same error. I have tried website and phone app, nothing works. The transaction code starts with 4 and i have the PAC number from my old network since yesterday. Is this a temporary problem and I should try again tomorrow or do I need to go to a Currys to get it sorted?
Question
We've tried to process your PAC, but there is an issue with the information you've submitted.
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+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
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We’ll see you there.
Kash
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