Hello. Can you please resolve the issues with the website? I have had my services turned off due to not being able to make my payment, thanks to not being able to access the website! I have tried calling to make my payment, but you’ve turned off my services so I can’t even do that! I have been sat in a queue to get on the website for an hour now. Every time it gets down to 5 minutes, it goes back up to 10+ again. Can this please be resolved, as it is increasingly frustrating!
Regards,
Sam
Best answer by Kash
Hi
Welcome to the Community!
Sorry to hear about the issues you are experiencing.
You can make a manual payment by calling our dedicated payment line on 0333 003 0001.
However you should now be able to access your account and make a payment.
If you have any problems, please get back in touch.
Kash
+24Hi
Welcome to the Community!
Sorry to hear about the issues you are experiencing.
You can make a manual payment by calling our dedicated payment line on 0333 003 0001.
However you should now be able to access your account and make a payment.
If you have any problems, please get back in touch.
Kash
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