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Question

what is my transaction number?


Hi dear what is my transaction number please 

I want to keep my old phone number  ?

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3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12403 replies
  • July 17, 2023

Okay @Aamir shahzad, this information should be shown on the invoice you got with the items purchased from iD Mobile.


  • Community Member
  • 0 replies
  • July 17, 2023

@andewhite  if the information is not shown there then what should I do ?


Mohammed
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • July 18, 2023

Hello @switchsweden and @Aamir shahzad,

it’ll be on the Welcome to iD email you got sent after purchase.

This may be in spam/junk folders.

If you still don’t have it, let us know and we can PM you.

Note If you submitted a request to keep your number when you first made a purchase, you do not need to submit a new request. The date you requested will be the date the number switches.

Mohammed