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Question

Where do I report sites that are wrongly filtered by the adult content filter?

  • November 27, 2023
  • 3 replies
  • 128 views
O
New
 Contributor
I recently signed up with ID Mobile and noticed that 4channel.org is blocked by the adult filter.
 
The website 4channel.org is "safe for work", no nudity or porn allowed. This shouldn't be blocked, especially considering that websites like reddit.com  which allow hardcore pornography are not blocked.
 
However, I wonder how I can raise this issue with the correct team at ID Mobile? There’s no email address to contact ID Mobile, I’m not going to waste my time with a live chat, and making a complaint seems OTT.
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    3 replies

    Kash M
    iD Mobile Employee
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    • Kash M
    • iD Mobile Employee
    • 8275 replies
    • December 3, 2023

    Hi @Only4018,

    Welcome to the Community!

    Have you checked that the adult content filter is disabled on your iD Mobile account?

    If it’s off already it may be worth turning it on and off again.

    Please could you also try on a different browser to see if that makes a difference?

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    O
    New
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    • Only4018
    • Author
    • New
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    • 1 reply
    • December 3, 2023

    That's not the problem. I just want to give feedback that the filter should be adjusted for this website.

    Kash M
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Kash M
    • iD Mobile Employee
    • 8275 replies
    • December 5, 2023

    @Only4018,

    Thanks for confirming that.

    We’ll be sure to pass this feedback on to be looked into.

     

    Kash

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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