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Question

Why am i getting hardly and data whilst roaming. Why is this?


Paul Doolan
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 Contributor

I am receiving just a tiny trickle of data, whilst my partner, who is also on idmobile gets lots of data.

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4 replies

andewhite
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  • 12349 replies
  • October 31, 2023

Do you both use the same make and model of mobile phone @Paul Doolan


Paul Doolan
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  • New
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  • 1 reply
  • October 31, 2023

No, we use different phones. But 4 months ago when roaming we were both getting the same data flow, then suddenly mine dropped to a trickle. I've been using her phone as my hotspot.


andewhite
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  • October 31, 2023

Perhaps your phone developed a modem fault, or you’ve got a damaged or faulty SIM card @Paul Doolan

Is the mobile data performance okay when you’re not roaming?


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 31, 2023

Hi @Paul Doolan,

Welcome to the Community!

As @andewhite advised, it sounds like a faulty handset or SIM.

It may be worth having your handset checked if it’s still under warranty.

Alternatively you can also get a replacement SIM from your local Curry’s store.

Kash