I have had my sim card for about a week. I can't port my number until 8 Aug but the online PAC code thing doesn't show any further than the end of July for me to be able to do this. I can't sign in to the app as I don't want to use the number provided I want to keep my old one. I havent made a call yet and already this is difficult
Question
Why can't I access live chat?
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+24Hi
Welcome to the Community!
You can create an account with the new iD Mobile number and this would then be replaced by the ported number once it has ported over.
Regarding the port date, you should see dates for August. Are you able to try on a different device or browser?
If you require further assistance, please let us know.
Kash
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