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why does my data not work correctly until i get to WiFi

  • March 18, 2024
  • 1 reply
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Alan Warne
Community Member

I drive all day around my town and have delays in my what's app etc but when I get home I get my emails and more texts when connected to the WiFi why is this.

I'm using a Google pixel pro 7 any help would be appreciated.

I have rebooted various times never had issues like this on O2.

 

Best answer by Tom B

Hi @Alan Warne 

 

Do you have your adult content filter switched on?

 

This can (for some reason) cause issues with notifications coming through on time, it may be worth using the iD Mobile app to turn the filter off and testing.

 

Tom

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Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • Answer
  • March 19, 2024

Hi @Alan Warne 

 

Do you have your adult content filter switched on?

 

This can (for some reason) cause issues with notifications coming through on time, it may be worth using the iD Mobile app to turn the filter off and testing.

 

Tom