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Question

why wont sms work properly


Gerard
New
 Contributor
  • New
 Contributor
  • 1 reply

Since joining when I try to send a text it comes up and says message not delivered. I am really really annoyed at this. This needs sorted out asap or I will be going back to my normal provider. Also not being able to contact you is really really frustrating. 

This topic has been closed for replies.

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12408 replies
  • October 14, 2023

Have you tried a NETWORK RESET on your phone @Gerard

The handset user guide usually explains how to do this.

To speak with iD Mobile support, use the online live chat at https://idmobile.co.uk/live-chat
The agents work until 6pm at weekends. 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 17, 2023

Hi @Gerard,

Welcome to the Community!

We hope that you managed to get this resolved.

If you still require assistance, please let us know.

 

Kash