Sorry - for some reason I can’t comment/quote/reply on anything on the question i just asked?
I have turned phone on and off a few times - noticed just earlier on but it could have been gone yesterday?
This topic has been closed for replies.
The original question was:
Has anyone else’s wifi calling gone again? Both hubby’s and mine phones are not picking up wifi calling at home despite it being turned on and working for the last 3 years.
When it ‘went’ a few weeks ago (see thread Wifi calling gone), it was due to a known issue that ID Mobile eventually recognised. Has it happened again?”
Wifi calling is definitely turned on on my Samsung Note 10 Plus 5G as well.
Hi there, you may be best giving the Live Chat team a shout, as they’ll be able to log a technical ticket for you so the team can look into the issue.
They’re available between 9am - 8pm Monday to Friday and 9am - 6pm Saturday and Sunday.
Once you land on the page above, scroll down to see the Live Chat section.
The Live Chat button may not always appear as ‘available’. If so, it may be a matter of waiting, until an agent is available, so please be patient.
Once the agent is available the button appears blue, indicating that an agent is available.
No need to refresh the page, this will happen automatically.
Let us know how you get on.
Thank you,
Rory
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