Skip to main content
Solved

Woeful Connection 95% of Time....


Joined I'd mobile from EE, and it's awful. 

 

Home, data never works, doesn't matter wherever I go data never works, can't access my bank, can't check the location of the kid on family link.

 

Genuinely never used a service this bad, anyone why ideas..…

Using a Pixel 8.

Best answer by Kash

Hi @MexicoCola1984,

Welcome to the Community!

You can check the coverage and network status checker using the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

However as @WelshPaul you can look at returning if you are unhappy with the coverage.

If you purchased directly from us you have 30 days to return your contract.

 

Kash

View original
This topic has been closed for comments

2 replies

WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+24
  • Platinum 
Contributor
  • 2852 replies
  • March 10, 2024

If signal is an issue where you are then cancel under the cooling off period. 


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8192 replies
  • Answer
  • March 12, 2024

Hi @MexicoCola1984,

Welcome to the Community!

You can check the coverage and network status checker using the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

However as @WelshPaul you can look at returning if you are unhappy with the coverage.

If you purchased directly from us you have 30 days to return your contract.

 

Kash